The DFSS strategy will help sustain the company’s growth and gain a competitive advantage.

Six Sigma methodology and its DMAIC cycle helps companies to reduce variability and remove defects from processes. In some situations, however, it no longer makes sense to modify an existing process and it is faster and more efficient to design an entirely new process. This situation often arises in processes where key software, workflow or product has changed, or companies have reorganized or merged.

It is the design of new processes that is addressed by Design for Six Sigma and its DMADV methodological approach, which is a combination of creative tools and a structured analytical approach. This methodology is primarily intended for process design, but can also be successfully applied to new products or services.During the course, participants will learn how to apply the DFSS tools on a real process that we will design. We will focus on finding functional parameters and quantifying customer needs (Kano and QFD tools). Using innovative, creative approaches and analytical tools, we will identify the best concept(s) which we will evaluate and then implement and communicate.  The emphasis is on structure and practical exercises in all phases. Both the methodology and individual tools are demonstrated on real examples. Participants try out the design of a selected topic in small teams. As hands-on as possible!

You will learn to

  • Design new processes (using the DMADV project methodology).
  • Guarantee maximum quality of products and services already at their creation.
  • Support the development of products and services through efficient processes.
  • Effectively gather and analyze customer requirements for the new process
  • Propose different concepts for the new process and select the best one.
  • Eliminate implementation risks and estimate the financial benefits of the new process. Over 10 new tools: QFD, KJ analysis, DFMEA, SCAMPER, HIT Matrix,…

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