We would like to invite you to approaching Business Process Management Training. The training provides a comprehensive view of the program for implementing process management in organizations at any level.

The participant will go through three phases and eleven steps of the program for implementing process management with a focus on practical exercise of key tools in each of these phases.

You will learn to:

  • Apply the principles of implementation of process management – strategy and tactics
  • Create process model incl. its levels and parameters
  • Define process requirements and use basic and advanced tools such as Balanced Scorecard, Quality Function Deployment
  • Specify Key Performance Indicators (KPI) for various levels of the organization
  • Set process inspections, evaluate their efficiency and effectiveness
  • Measure the quality and performance of the process – productivity, yield, suitability, statistical indicators

The training takes place on 23rd-24th. February 2017 in Prague. The price of the training is 280 EUR + DPH / person. The fee includes the tuition for 2 days, training materials, case studies and best practice materials, templates, refreshment

More information on our Czech website: http://www.capability.cz/en/process-improvement/process-audits-and-productivity/business-process-management-training/